Where do you deliver?
We offer FREE delivery to anywhere within the contiguous 48 States and select areas in Canada. For customers in Hawaii, Alaska, Guam, Puerto Rico and other areas considered a U.S territory or only accessible by ferry, please call us for a shipping quote. Please call our customer service for any questions or further details.
What is Standard Delivery?
Standard delivery service is FREE with all orders. This delivery service for larger items, such as mattresses, adjustable bases and furniture is to your front door. Delivery is by appointment, for which you will be contacted by phone call for scheduling once your item has arrived at the local distribution center. Appointments are based upon availability and can be scheduled at your convenience for a date and time window that works best for you.
What is White Glove? Does it cost extra?
White Glove Delivery is FREE for select items and only if shown on the product page under delivery options. Otherwise, White Glove Delivery Service is available upon request for an additional Fee. This service includes set-up of your mattress or adjustable base in room of choice along with removal of all debris. Removal of your existing mattress is available. Cost for this service may vary. If you are in need of this service please be sure to mention this at the time of your purchase.
Delivery Damage Disclaimer
Please inspect the contents and condition of delivery before signing and accepting shipment. If you notice any damage that has occurred during transit, please note the damage on the delivery bill and refuse shipment. Please contact us immediately by phone call or email to notify us, and we will arrange for a replacement to be sent right away.
Call 1-800-996-4340 or Email: firstname.lastname@example.org
What about small items like pillows and sheets?
Smaller items such as but not limited to compressed mattresses, select bed sets, pillows, bed sheets and other bedding accessories:
All products include FREE shipping. We use a variety of carriers, depending on the product and region. Smaller items will be shipped with common carriers such as USPS, FedEX and UPS.