Track Your Order

Order Status

Once you've placed your order, you'll receive several emails notifying you of status changes. Fear not, this is perfectly normal. 

Typically a mattress or frame will take about 48hrs to get to the hands of a shipping partner. Soon after they will be calling you to arrange a delivery date (though this can vary from courier to courier) 

Someone over the age of 18 must be home when the delivery arrives to sign for it. 

As we send the package for shipping you will receive a tracking number and link to see the progress of your delivery. These deliveries differ to your normal amazon or FedEx. Due to the size of the package they are shipped via freight and road to get to you.

Tracking your package

You can track your order easily with just your tracking number. Just enter the number provided to you below and your tracking information will appear. 

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